Shipping policy

Phone Accessorly ships to Sweden, the European Union, the United Kingdom, Norway, the United States, Canada and Australia.

Shipping cost

Standard shipping is free on all orders.

Processing and delivery times

Processing: orders are prepared and handed to the carrier within 1–3 business days.
Delivery: most orders arrive within 10–15 business days after dispatch. Delivery to remote areas, and during peak seasons such as Black Friday and Christmas, can take longer.

Delivery times are estimates and are not guaranteed. Your order is shipped directly from our fulfilment partner's warehouse, so items from the same order may arrive in separate parcels.

Tracking

When your order ships, you will receive an email with a tracking number. Tracking information can take a few days to update after dispatch.

Customs, duties and import taxes

Orders are shipped from outside your country. Depending on your country, your parcel may be subject to import VAT, customs duties or handling fees charged by the carrier or customs authority on delivery. These charges are not included in our prices and are the responsibility of the recipient. If you refuse to pay them and the parcel is returned, we may deduct the return shipping cost from your refund.

Lost or delayed parcels

If your order has not arrived within 30 days of dispatch, please contact us. We will investigate with the carrier and send a replacement or issue a full refund.

Wrong address

Please check that your shipping address is correct before placing your order. We cannot be responsible for parcels sent to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible; we can change the address only before the order has been dispatched.